Friday Reflection: Trust

Friday Reflections are my chance to take a look back at what I learned during the week see what inspired me, reflect on what I learned, and start a catalog of the things that are important to me.  Hopefully you will find some value here as well. The concept was derived from Harold Jarche and his Friday Finds blog post.

Inspiration 1

Why Trust is the Core of Employee Engagement by Will Cambell on the B2B community site via Feedly.

“Trust isn’t something we ‘have,’ or a medium or an atmosphere within which we operate. Trust is something we do, something we make.”


This was a great reminder to me that trust needs to be earned both from an individual and organizational level.  As an individual I can’t just expect people to trust me, I have to give them a reason to.  As part of an organization, I need to encourage transparency.  I can do both of these things by Working Out Loud (WOL) and encouraging others to do so.   As Will points out in his article, ” the show your work” factor helps make decisions more trustworthy in the eyes of employees and in turn allows employees to build their trust in the organization.

Inspiration 2

Vox Populi (part 2) by Mark Britz on his blog The Simple Shift via Feedly.

“Work moves at the speed of trust”


A few weeks ago I wrote a post on trust and control inspired by Ben Carmel.  I talked about what happens when your trust is broken in an organization and how I needed to accept my responsibility in the fallout.   What Mark reminded me of was that when you are operating from a place of fear/no trust – work stops, productivity falls, status quo stays, and you don’t feel empowered to change. This is what happened to me and why I believe WOL/PKM practices are so critical in today’s world of work.  They encourage and build/rebuild trust in ourselves and our organizations.  Work truly does move at the “speed of trust.”

Inspiration 3

hackathon event on optimizing patient flow through the hospital last week and the subsequent reflection that happened today found via Carol Read and The Edge


I am inspired by all parties involved in this event. It takes a whole lot of trust and courage to pull something like this off, especially when you invite the feedback and participation of the world. This is a true example of WOL and one that has inspired me to be more transparent and open.


Never under estimate the power of trust.

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